At Yeoreo, we strive to deliver exceptional products and guarantee 100% customer satisfaction. We offer a 30-day warranty on all our products.
Return procedure
Return policy
Reason for return |
Solution |
Late arrival |
We promise to ship your order within 30 days or $5 will be refunded. |
Manufacturing defect/quality issue |
Return a new product |
The product does not fit me (wrong size/color) |
Refunds are possible, but return shipping costs are the customer's responsibility. |
Change of mind (I no longer want the item) |
Refunds are possible, but return shipping costs are the customer's responsibility. |
Received wrong item (wrong/missing item in package) |
Refund is possible, but return costs are our responsibility. |
The package arrives damaged |
Return a new package |
Incorrect delivery information |
Please check your delivery details when placing your order and let us know if you would like to change them. |
Other (to be specified in the additional instructions) |
Please contact us and we will do our best to help you. |
Return address
If you would like to return an item to the nearest return address, please contact us. We will respond as soon as possible.
Note: Do not send returns to the address on the package. This is not our return address and will affect the processing of your return.
If you have any questions regarding your refund, please contact our support team at support-fr@yeoreo.com and we will do our best to assist you.
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