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Standard delivery (7 to 12 business days)
Please ensure that the address you provide is correct. If you have provided an incorrect address, please contact us at support-fr@yeoreo.com
Order processing and shipping
Orders are processed and shipped from our warehouse Monday through Friday. Please note that orders placed from Friday to Sunday will be shipped on Monday and Tuesday. Additionally, orders placed on public holidays or weekends will be processed on the next business day. Our standard processing time is 1 to 3 business days. If you order an item that is out of stock or delayed, we will notify you immediately by email.
Check order status
You will receive your order number after completing your payment. If you wish to check the status of your order, please contact support-fr@yeoreo.com, including your order number.
Lost package
In the event of a lost package, the logistics service provider assumes full responsibility. If your package has not been delivered, please contact us and we will do our best to help you locate your lost package.
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